CUSTOMER CARE

CUSTOMER CARE

Experience the 360º difference.

A large percentage of the nation can attest that “Customer service has gone bad.”  Many government agencies and businesses have been left holding the bag regarding the promises made before payment. After payment erosion takes place, the level of training, maintenance and support promised, is replaced with a substandard version, with many phone calls going unanswered.

 

Our 360º difference is a unique service experience that must be experienced. We start with a simple streamline evaluation process that is used to give answers and security solutions at the beginning.  At the start we are committed to building long-term relationships and relationships based on trust; and we know  in order to do that we must first be trustworthy.  We make promises we do keep.

 

We understand that customer service is crucial in keeping watch on unexpected cost, because your budget is important to us.  Our commitment to you is to keep you informed of any interruptions immediately so that you can make decisions in real time. We will work efficiently and professionally with your team to not waste your time or your money.  No surprises.

 

SecureTech360 is with you and your team throughout the system development lifecycle. From design to implementation to ongoing maintenance.  The only reason SecureTech360 is not there supporting you, it is because you have asked us not to.

 

We care about your experience with our company.  We care about our commitment to you. We are 100% vested in the relationship we want to build.  We just don’t hear our clients, we listen to them.  We are motivated to do more.

1101 Pennsylvania Ave, NW Suite 600  | Washington, DC 20002 | Email: info@securetech360.com | Phone: 1-877-454-9361

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